SHIPPING & DELIVERY POLICY

Shopexar is committed to providing fast and reliable delivery services to its customers. Below, you can find details on how your orders will be processed and shipped.
1. Order Processing Time
• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
2. Estimated Delivery Time
• Domestic (Turkey) deliveries: Estimated delivery time is 2-7 business days.
• International deliveries: Estimated delivery time is 7-21 business days, depending on location.
Note: Delivery times are approximate and may vary due to regional shipping congestion, weather conditions, and customs processing.
3. Delivery Methods
• Orders are shipped via contracted courier companies.
• Upon delivery, please check your package for damage before accepting it. If damaged, request a damage report from the courier and contact us immediately.
4. Delivery Address & Information
• To ensure timely delivery, please provide an accurate and complete shipping address.
• Shopexar is not responsible for delays or additional shipping costs due to incorrect addresses provided by customers.
5. Delays & Force Majeure
• Delivery delays may occur due to natural disasters, weather conditions, pandemics, customs procedures, or logistical disruptions.
• Shopexar is not directly responsible for such delays but will assist in resolving any issues.

SHIPPING POLICY
Shopexar offers various shipping services to ensure secure and timely delivery of your orders.
1. Shipping Fees
• Domestic (Turkey) orders: [Free/Shipping cost is calculated at checkout]
• International orders: Shipping costs vary based on order total and destination.
2. Tracking Your Shipment
• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your shipment through the courier company’s website.
3. Customs & Import Duties
• For international orders, customs duties and additional charges are the responsibility of the customer.
• Shopexar provides assistance with customs processes but does not guarantee specific processing times.
4. Damaged or Lost Shipments
• Please inspect your package upon delivery. If the product is damaged or missing, request a damage report from the courier and contact us.
• For lost or misdelivered shipments, please contact our customer service as soon as possible.
5. Courier-Related Delays
• Shopexar is not responsible for delays caused by courier companies. However, we will assist in expediting your shipment if needed.
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Effective Date: [01.03.2025]
Last Updated: [12.03.2025]